Latest News

Macmillan Raffle news

Macmillan Raffle held at the Flu Clinics raised £391.45.  The prizes were drawn on 15 December at the surgery by members of the PPG and winners have been notified.  The Surgery would like to thank everyone who bought tickets this year – their support is very much appreciated.

Covid vaccine uptake figures to date (26.10.21)

COVID vaccine uptake figures to date (26.10.21):

  • patients in care homes                                    First dose 100%                 Second dose 100%
  • patients aged over 80                                      First dose 99.8%                Second dose 99.8%
  • patients aged 75-79                                         First dose 100%                 Second dose 99.7%
  • patients aged 70-74                                         First dose 98.9%                Second dose 98.7%
  • Clinically Extremely Vulnerable                     First dose 98.5%                Second dose 96.9%
  • patients aged 65-69                                         First dose 99.4%                Second dose 99.1%
  • 16-64 underlying health conditions              First dose 96.4%                Second dose 95.5%
  • patients aged 60-64                                         First dose 95.5%                Second dose 95.3%
  • patients aged 55-59                                         First dose 94.3%                Second dose 93.7%
  • patients aged 50-54                                         First dose 94.8%                Second dose 94.8%
  • patients aged 40-49                                         First dose 92.5%                Second dose 91.7%
  • patients aged 30-39                                         First dose 86.1%                Second dose 84.1%
  • patients aged 18-29                                         First dose 82.7%                Second dose 75.1%


COVID booster vaccines

The Covid booster vaccination programme is well underway with clinics being held at Petersfield Festival Hall as well as at mass vaccination sites. Patients will be invited to book their booster appointment 6 months after their second dose. Please do not contact the Practice to chase your appointment unless it is at least 6 months and 1 week since you had your second dose. We are currently inviting patients who had their second vaccine at the end of April.


COVID vaccines for 16-17 year olds

As per current guidance, 16-17 year olds are not being offered a second dose. If you are 17 years and 9 months then you will be offered a second dose.


COVID vaccines for 12-15 year olds with no additional risk factors

All children in England aged 12 to 15 are being offered the first dose of COVID-19 vaccination. Like all school-based vaccination programmes, the vaccines will be administered by the School Immunisation Service Provider working closely with the school. Invitations will be sent out in sufficient time to consider the vaccine and provide consent. Please note these invitations are sent out by the NHS centrally, not by your GP Surgery. Anyone who misses their vaccination will still be able to get theirs in a follow-up programme run through the Schools service provider.


Children at high risk of COVID-19 including those who live with someone who is immunocompromised

Some children agreed 12 to 17 will be offered a second dose. This is usually because they have a condition that means they are at high risk of getting seriously ill from COVID-19 or they live with someone who is immunocompromised.

Flu Vaccinations 

Unfortunately all our adult flu clinics are now fully booked and we are awaiting further supplies.

Despite placing our order and securing our delivery dates last October, we have been subject to slightly reduced deliveries and changes to delivery dates.

Patients over the age of 65 - we have been advised that we should be able to access further supplies late November. If you haven't had your flu vaccination yet, please email the surgery, to add your name to our waiting list. We will contact you once supplies have been received and clinics have been arranged.

Patients under 65 in an “at risk” group – we are due a couple of further deliveries – one later this month and another towards the end of November. If you haven't had your flu vaccination yet, please email the surgery, to add your name to our waiting list. We will contact you once supplies have been received and clinics have been arranged.

Please only contact the surgery by phone if you are unable to email the surgery.

If you have already been advised that you are on our waiting list, then please wait for us to contact you, which we will do as soon as we have supplies and clinics available.

You may also be able to get your flu vaccination, at no cost, from a Pharmacy. Please be aware that they may have experienced similar problems with deliveries to GP Practices so may also not have stock at this time.

Thank you for your patience.

COVID-19 booster clinics

We have had the go ahead for Covid booster clinics but are waiting for our system to be updated to allow invites to be sent out – this should happen by the end of the week and we will start sending invites then.
We are expecting to hold the first clinics on 30th September and 1st October and invitation will be by oldest cohorts first and 26 weeks after receiving the second dose. As a number of people are already due we will then be putting on extra clinics to allow us to catch up but this will be reliant on vaccine delivery.

Twilight COVID-19 vaccine clinic

A walk-in covid-19 vaccine clinic is being held on Monday 20th September 2021 at the Petersfield Festival Hall between  4:30pm and 7:30pm.

Anyone 16 and over is welcome to attend and receive their first vaccination and those that are due their second (8 weeks post the first vaccination) may also attend.

Have you been in hospital with COVID-19?

NHS Patients, Staff and Visitors must continue to wear face coverings in healthcare settings

England’s Chief Nurse has today reminded the public that everyone accessing or visiting healthcare settings must continue to wear a face covering and follow social distancing rules.

Covid restrictions will end in many settings in England from Monday 19th July. However, Public Health England's infection prevention control guidelines and hospital visiting guidance are set to remain in place for all staff and visitors.

That means NHS visitor guidance will stay in place across all health services including hospitals, GP practices, dental practices, optometrists and pharmacies to ensure patients and staff are protected.

Staff, patients and visitors will also be expected to continue to follow social distancing rules when visiting any care setting as well as using face coverings, mask and other personal protection equipment.

The NHS will continue to support staff in ensuring that the guidance is followed in all healthcare settings.

Chief Nursing Officer for England, Ruth May said: "Face coverings and social distancing measures will remain in place across healthcare settings so that the most vulnerable people can continue to safely attend hospital, their GP surgery, pharmacy or any other healthcare settings for advice, care and treatment. And it is important for the public to continue to play their part when visiting NHS and care settings to help protect our staff and patients, particularly those who may be more vulnerable to infections. As restrictions are lifted in many places on Monday everyone has a part to play in helping to control Covid by getting vaccinated and acting responsibly. It is vital that in healthcare settings, we do all we can to reduce the risk of infection for those working in our services and those who need our care."

Health Minister Jo Churchill said: "Face coverings have played an important role in healthcare settings, helping protect vulnerable patients, staff and visitors by limiting the spread of this deadly disease and this guidance remains in place. We expect patients, visitors and NHS staff to continue using face coverings and maintain social distancing in all healthcare settings as we cautiously lift restrictions on Monday. I urge everyone to play their part and think of those more vulnerable than you when visiting your local hospital or GP surgery."

Professor Helen Stokes-Lampard, Chair of the Academy of Medical Royal Colleges said: "It is absolutely right that basic infection prevention and control measures stay in place in healthcare settings. Simple steps such as wearing a face mask and keeping a safe distance away from others are a minor inconvenience but could have a profound positive impact when it comes to protecting the most vulnerable and I strongly support the chief nurse with this clear reminder.”

Jude Diggins, Interim RCN Director of Nursing, Policy and Public Affairs said: “The recent increase in the number of COVID-19 cases shows that we have some way to go before being free from the pandemic. The public understand the importance of face masks, social distancing and vigilant handwashing in all health and care settings. These must continue in order to protect patients and nursing staff thus helping to ensure the NHS has the capacity to treat everyone who needs it if pressures keep increasing.”

Eddie Crouch, Chair of the British Dental Association said: "These guidelines are in place to protect patients and staff. When visiting a dentist face coverings, social distancing and hand washing remain fundamentals not optional extras. Wider changes that take place on Monday will have no impact on how the public should approach accessing our services."

Thorrun Govind, Chair of the Royal Pharmaceutical Society in England said: “Pharmacists and their teams are working really hard to support patient care and the public can do its bit to help keep people safe. While some pharmacies are in retail environments, they’re still a healthcare setting and have been relied upon to support and protect the public throughout the pandemic. I’d urge everyone entering a pharmacy or any healthcare setting to wear and mask and maintain social distancing to reduce the risk from COVID-19 to both patients and staff.”

UNISON head of health Sara Gorton said: “Although restrictions are easing, NHS staff are under pressure trying to clear the long wait lists that have built up during the pandemic. At the same time, Coronavirus cases are rising rapidly and many people remain vulnerable. It's vital that staff know they will be kept safe and the public are clear that measures like social distancing and mask wearing will still be needed to stop the spread in healthcare settings." 

Covid Restrictions after 19th July 2021

For the time being there will be no changes here at the Surgery.  Patients coming to the Surgery will still be asked to wear a face covering, use the hand sanitiser and socially distance.  Our staff will also be following these rules and will continue to wear appropriate PPE.

We have made this decision as often patients coming to the surgery are sick, vulnerable and may be unvaccinated for various reasons, so we feel that these precautions will help to protect everyone. 

We also need to minimise the number of our staff catching COVID so we can keep a functioning service, so for this reason alone these measures are vital.

As many of you know, we have been open throughout the pandemic and in fact have consulted much higher numbers of patients than we did pre-covid (face to face, phone or video) whilst also playing a big part in the vaccination programme too.

We hope you will understand why we need to continue with these measures and keep the surgery as safe as we can for everyone.  We have all come so far in trying to minimise the impact of COVID, let’s continue to stay safe together.

Your support in this matter would be much appreciated.

NHS Digital Data Collection Policy

You have a choice about whether you want your confidential patient information to be used to help the NHS improve health and care services. If you are happy with this use of information you do not need to do anything. To learn more and opt-out visit the NHS website here:

How sharing patient data with NHS Digital helps the NHS and you:

The NHS needs data about the patients it treats in order to plan and deliver its services and to ensure that care and treatment provided is safe and effective. The General Practice Data for Planning and Research data collection will help the NHS to improve health and care for services for everyone by collection patient data that can be used to do this. For example, patient data can help the NHS to:

  • monitor the long-term safety and effectiveness of care
  • plan how to deliver better health and care services
  • prevent the spread of infectious diseases
  • identify new treatments and medicines through health research

GP practices already share patient data for these purposes, but this new data collection will be more efficient and effective. We have agreed to share the patient data we look after in our practice with NHS Digital who will securely store, analyse, publish and share the patient data to improve health and care services for everyone. This includes:

  • informing and developing health and social care policy
  • planning and commissioning health and care services
  • taking steps to protect public health (including managing and monitoring the coronavirus pandemic)
  • in exceptional circumstances, providing you with individual care
  • enabling healthcare and scientific research

Contributing to research projects will benefit us all as better and safer treatments are introduced more quickly and effectively without compromising your privacy and confidentiality.

To view further information please click here to navigate to the NHS Digital Webpage which provides up-to-date and detailed information on the data collection.

Opting out of NHS Digital collecting your data

If you wish to register a Type 1 Opt-out with your GP practice before data sharing starts with NHS Digital, this should be done by returning the following form to your GP practice by 23 June 2021 to allow time for processing it. You can however, opt out at anytime. 

Type 1 Opt-out Form

Demonstrating your vaccination status when travelling abroad

Discover everything you need to know about showing your vaccination status from the updated government website: Demonstrating your COVID-19 vaccination status when travelling abroad - GOV.UK (

This webpage tells you all you need to know about how to get your vaccination status in either digital or paper format and what you can use it for.

Please do not contact your GP surgery regarding this as GPs cannot provide letters showing your COVID-19 vaccination status.

Clanfield Surgery statement - 7th May 2021

We are aware that there are some posts circulating on social media regarding the practice withholding treatment for patients who have not had the COVID vaccination. We would like to reassure our patients that this is certainly not the case.

We recognise that a text message sent to a patient recently understandably caused concern. This was unintentional and we have been in touch with the patient directly about this and about how we support their condition going forward.

We want to reassure people that patient safety is at the heart of all that we do, and that we do our best to treat all our patients appropriately while ensuring we keep them as safe as possible.

Drs Crispin and Carrigan – GP Partners

How to self-refer for Social Prescribing care

Patients can now self-refer for social prescribing care through a link on our website. This means you no longer need to see your GP or Nurse before being referred for support, patients can instantly request support and connect with a Link Worker using the following link.

Self-refer for Social Prescribing Care

Social prescribing people who have been helped


The Link Workers have a directory of local services they utilise to connect patients to online sources of support (and face to face where permitted). The directory currently includes a total of 89 organisations that patients can be referred to. Some of the most in demand services to support health and wellbeing in East Hants have been:

  • Befriending Service
  • Financial Wellbeing Service
  • Bereavement Service
  • Mental Health Support Services
  • Elderly Care Services
  • Fitness and Nutritional Advice Services

Beth Johnson, Social Prescribing Link Worker said: "Social Prescribing has had a huge impact on our patients as well as services in the community. Being able to support patients using more holistic methods to improve their quality of life is so rewarding for the team and for the patient. Using the "What Matters To Me" approach, our team of Social Prescribers can explore what support is in the community which can positively impact patients mental, physical and emotional wellbeing." 

Feedback from Patients accessing the service:

"I felt heard and understood, I’m able to sleep better which means I can cope better as a single parent."

"You have changed my life, I just needed that bit of day to day support that I’ve been trying to find for so many years, Thank you."

"I cannot thank you enough for everything, before meeting I was at a terribly low point and I felt so lonely and emotional, I’m sad that our appointments have come to an end but know that I don’t need further help."

Dr Catherine Forshaw said:

"Social Prescribing has been such a fantastic addition to primary care. Our team has the time to really listen to our patients and explore what other options, aside from further medication could support them, in a truly holistic way. Our social prescribers really know the community they work in and can link patients to all those beneficial services. We have seen such positive outcomes and great feedback from the patients!"

April Covid Update

COVID vaccine uptake figures to date:


  • 100% of patients in care homes
  • 99.8% of patients aged over 80
  • 99.7% of patients aged 75-79
  • 98.9% of patients aged 70-74
  • 97% of Clinically Extremely Vulnerable patients
  • 98.9% of patients aged 65-69
  • 95.9% of patients aged 16-64 with underlying health conditions
  • 95.3% of patients aged 60-64
  • 90.6% of patients aged 55-59
  • 92.4% of patients aged 50-54


If you fall into one of the above groups, haven’t had your first COVID vaccine but would like to please contact the surgery and we will aim to get you booked in.


Vaccine clinics throughout April


As you will have seen on the news, deliveries are restricted throughout April and so we are prioritising second doses as well as first doses for those in groups 1-9 (as above) who haven’t been vaccinated yet.


COVID vaccine – second doses


Patients can expect to hear from the practice regarding their second dose around 10-11 weeks after their first dose. The second dose will be given by 12 weeks at the latest.


We are continuing to invite patients using the text message system AccuBook and the reception team are calling those patients who do not use mobiles.


Other news:


We will be taking this opportunity in April to start looking at:

  • how we can get back to a normal routine of consulting with patients

  • which screening areas we need to prioritise

  • how we can do this in a Covid safe way

Thank you for your patience as we all work through these changes, and do look after yourselves by attending all your appointments including those for immunisations and screening.


Social Prescribing Service - 'Choice and time to focus on what matters to you'

East Hanst Social Prescribing Service

Consult our doctors online with eConsult (Web GP)

E Consult is a set of online tools that allows you to access our GPs via a completed online form. Simply click on the 'Get Started' button and answer the questions to check which service is right for your symptoms, get immediate self-help advice, find out what other services can help you, or have a doctor deal with your problem by the end of the next working day. For more information see the FAQs


Consult online with WebGP


We need to hear your views. After submitting an e-consult request you will have the option to take part in a survey. Please take a moment to complete this in order to help improve this service. 

Please Note:  This service is intended for our patients who are in the UK at the time of using e-Consult – and not those who are overseas for any reason. The practice regrets that it cannot offer telephone or email consultations to patients who are outside of the UK, and for legal reasons we are not in a position to deal with any clinical issues involving patients who are abroad. If you are travelling abroad, you should ensure that you have adequate medical/travel insurance.  In the event that you require medical assistance, you should seek a local service and inform your insurance company as appropriate.

Covid-19 Walk-in Vaccination Service: Am I eligible?

Covid-19 Walk-in Vaccination Service

Please click the link to read the latest information Covid Vaccine Update February 2021

East Hants & National Wellbeing Support & Mental Health Resources Support available during Covid-19 lockdown

See the our Services - Managing your Health section of our website for useful local and national contact details and information regarding services to help support patients during the Covid-19 lockdown.  

STOP LOOK CARE Leaflet - A guide for anyone providing support to people with learning disability and/or autism

See "Useful Leaflets" section at bottom of page for further information.


Changes to Summary Care Record during Covid-19 - See News

To help the NHS to respond to the COVID-19 pandemic, the access that doctors, nurses and other authorised health and care professionals have to medical records and information is being improved. This will help them to more safely treat and advise patients who are not attending their usual GP practice or who have called NHS 111.

The changes to the Summary Care Record explained:
A small set of information is already widely available – on allergies and medications - in the Core Summary Care Record (SCR) which every patient has, unless they have decided to opt-out of having a SCR.  A proportion of the population also currently share Additional Information as part of their SCR.  The Additional Information includes information such as:

● details of the management of long-term conditions
● medications
● immunisations
● care plan information
● significant medical history, past and present.

The sharing of this Additional Information as part of a SCR currently requires the prior explicit consent of the patient.
Under the Notice issued under Regulation 3(4) of the Health Service Control of Patient Information Regulations 2002 (the COPI notice) requiring confidential patient information to be shared, this Additional Information will now automatically be included in all patient SCRs unless a patient has expressed a preference not to include it. This will provide a wider range of health and care professionals across the country with faster access to more information about the patients they are treating.
Patients still have the option of retaining a Core SCR and opting out of sharing Additional Information, or opting out of having an SCR altogether. They also may choose to opt back into the sharing of their SCR should they wish.
form has been published to allow patients to exercise that option, which should be returned to the practice. Practices should then make changes in exactly the same way as they currently do.

These are temporary arrangements for the period of the COPI Notice.

Do not bring your repeat prescription requests into the surgery

We politely request all patients to avoid coming into the surgery unnecessarily.  If you need to submit your repeat prescription requests please do so via this the prescriptions tab on the website or use Patient on-line access.  If you are not able to do this please post them through the letterbox at the side entrance.  When requesting scripts ensure you have a nominated pharmacy or you state a pharmacy we can send it to - we do not want patients collecting scripts from reception.  Think ..... don't put your lives or those of our staff at risk - we need to be here when you really need us. 

Changes to routine blood tests at QA

Please click on the link for full details of Changes to routine blood tests at Queen Alexandra Hospital

How to recognise the symptoms of coronavirus - see News

The BBC’s Laura Foster explains how you can recognise the symptoms of coronavirus.  Please click the link to view: 

How do I know if I have coronavirus?

Coronavirus update - See news

In response to the current coronavirus pandemic, GP Practices across the UK have changed how they deliver care to their patients. The following communication is long, but very important; please take the time to read it.


Even if you feel well please do not attend the practice unless you have been given instructions by the team on when, and how, to arrive at the practice safely. Following advice from the UK Government, to move to the delay phase, all practices will move care to remote means where possible. In most cases, you will receive a phone or video call from the Practice instead of being seen face to face. You can submit an electronic request for care to the practice using the online consultation service. Using the online service will keep the lines free for those who are not able. Simply follow the links on the Practice website.


Do you have a fever or a cough? If so you must self-isolate at home for 7 days if you live alone, 14 days if there are other people in the household to slow the spread of the virus. Even if you do not have any symptoms but live with someone who does have symptoms, you will still need to self-isolate for 14 days.   If you are still unwell after 14 days, or you feel unable to cope with symptoms at home, you must contact the 111 Coronavirus service. Please use the online tool where possible, or call 111.


If you are calling for another reason please ensure you visit the website first to find self-care advice. This will help keep our Doctors and Nurses available to help the sickest people in our community. Provided you do not have symptoms of the coronavirus you can also access high quality advice at your local community pharmacy.


Prescription requests can be made through our website, patient access, through your pharmacy, by post or through the letterbox at the side entrance. Where possible please avoid delivering them directly to the reception desk.


Please make sure you advise us which pharmacy you want your prescription to go to as most local pharmacies collect from the practice. Alternatively you can nominate a pharmacy to receive your prescriptions electronically. Please contact your pharmacy to set this up.


For the latest information and guidance please click the link:

The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

 Use this service if:

  • you think you might have coronavirus;
  • in the last 14 days you've been to a country or area with a high risk of coronavirus;
  • you've been in close contact with someone with coronavirus.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Caring for people at highest clinical risk from Covid 19

Please read the following FAQ document for further information.  FAQs for Patients

Travel insurance claims

Please be aware that the Surgery is unable to provide Travel Insurance letters unless a patient has become medically unfit to fly, please see guidance below or click on the link for more information.  

"Travel insurance may cover non-refundable cancellation costs, in specific circumstances. These may include medical advice against you or a member of your group from travelling or government advice against travelling. Check your travel insurance policy for the scope of cover. Travel insurance is not designed to cover ‘disinclination to travel’ where the FCO advice has not changed to advise against travel."

Temporary suspension of online appointment booking

Changes to online booking: To mitigate any risk that potentially infected patients book appointments online and attend the practice we are temporarily suspending the online booking of appointments until further notice. 

Primary Care Networks communication

From 1 July 2019, all GP practices - including ours - will start to work together in ‘Primary Care Networks’ (PCNs), to share  expertise and resources over wider geographical area.  Please click on the link below for further information.   

PCN Communication

Important changes to your inhaler prescription

To ensure safe clinical management of your respiratory condition/asthma, in line with current local and national guidance, changes are being made to your prescription for reliever inhales  Usually blue inhalers, such as salbutamol/ventolin. 

Requests will NO longer be on repeat issue. 

An acute request will be issued for one inhaler ONLY up to 4 requests/year.  This will allow us to monitor/assess your respiratory control, alongside invitation and attendance for annual review. 

Current guidance states "that those regularly using short acting bronchodilators (salbutamol etc) more than 3 times/week should be prescribed regular/daily corticosteroid inhalers (which you may also be currently taking). 

Corticosteroid inhalers are treatments for symptom prevention and maintenance of asthma symptoms. 

If you are exceeding expected reliever requests (ie on 4th request in a year), you will be issued with a reliever inhaler and requested to make an appointment with the Asthma nurse before any further issue will be approved. 

If you have any concerns, please book an appointment for a respiratory review.  Further information regarding these guidelines can be found online via Asthma UK, NICE Asthma guidelines and the British Thoracic Society. 

Asthma UK Helpline (Monday-Friday 9am-5pm) 0300 2225800

GP Online Services

Have you signed up for GP Online Services?  Sign up and you’ll be able to:

  • View parts of your GP medical record, including information about medication, allergies, vaccinations, previous illnesses and test results.
  • View clinical correspondence such as hospital discharge summaries, outpatient and referral letters.
  • Order repeat prescriptions

The service is free – contact the Practice if you’d like more details.

National Data Opt-out

Your data matters to the NHS.

The NHS is developing a new system to give patients more control over how their confidential patient information is used.  The system will offer patients and the public the opportunity to make an informed choice about whether they wish their confidential patient information to be used for their individual care and treatment or also to be used for research and planning purposes. 

Information about your health and care helps the NHS to improve your individual care, speed up diagnosis, plan your local services and research new treatments. 

In May 2018, the strict rules about how this data can and cannot be used were strengthened.  The NHS is committed to keeping patient information safe and always being clear about how it is used. 

You can choose whether your confidential patient information is used for research and planning. 

Find out more at 

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website