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Practice Management

The Practice Manager is responsible for the organisation, smooth running and financial management of the Practice. If you have any queries concerning the use of our services, please contact the Practice Manager or Deputy.

Mrs Julie Craig

Practice Manager

Mrs Dee Lloyd Payne (f)

Assistant Practice Manager

Administration

Summarising Clerk

Is responsible for 'coding' all pertinent and important medical diagnoses, operations and medical histories from the old paper based Lloyd George envelopes and transferring the information on to the clinical computer system. All incoming new patient notes are transferred to the clinical system within six weeks of receipt by the Practice.

Mrs Jane Robinson

Data Entry, IT and Audit Clerk

Responsible for coding all relevant information received from incoming clinical mail such as diagnoses, investigations and clinical data. Is also responsible for audit of clinical data for the Quality and Outcomes Framework (see QoF) and the Primary Care Information Services (PRIMIS) who encourage the effective use of IM&T and the recording of good quality data in primary care. She is also responsible for liaison with Emis Web, our clinical system supplier, and Healthcare Computing (www.healthcarecomputing.co.uk) our Primary Care IT support specialists.

Mrs Belinda Evans

Scanning Clerk

Responsible for our continuing push to become 'paper lite' They scan all paper medical documents and incoming hospital letters on to the clinical computer system for ease of retrieval anywhere within the Practice.

Mrs Jane Green

Prescriptions Clerk

Mrs Lisa May

Administrator

Reception

Reception staff are responsible for:

  • dealing with all front desk enquiries
  • answering the main reception telephone line
  • making appointments
  • registering patients and updating patient details
  • sending patient letters
  • administering the repeat medication system
  • many other general administrative duties
Mrs Karen Baker

Reception Supervisor

Mrs Claire Jelley

Reception Supervisor

Mrs Veronica Folkard

Receptionist

Mrs Carolyn Robinson

Receptionist

Mrs Margaret Hughes

Receptionist

Mrs Sue Jenkins

Receptionist

Mrs Mandy Wheatley (f)

Receptionist

Mrs Sue Moss

Locum Receptionist

Secretaries

Mrs Nicola Massey

Medical Secretary

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